Serving the Valley of the Sun  |  Call or text 602-396-4931
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Frequently Asked Questions

The questions we get on the phone every week. If yours isn't here, call us.

What areas do you serve?
The Phoenix Metropolitan Area: Phoenix, Scottsdale, Tempe, Mesa, Chandler, Gilbert, Glendale, Peoria, and surrounding Valley cities. See service areas.
Do I have to sign a contract?
No. Service is scheduled, but you can change or cancel with notice. We keep customers by showing up, not by locking them in.
How do I get a price?
Text or call 602-396-4931, or use the quote form. Texting a photo of your equipment is the fastest way to get a number.
Do I need to be there during service?
No. Most customers give us a back-door time before open or after close. We text on arrival and departure, and the report lands in your email the same day.
Can you bundle services?
Yes, and it's cheaper. Two or more services on one schedule gets a bundle rate. See pricing.
How often does my grease trap need cleaning?
Usually every 30 days for a busy fryer kitchen, up to 90 days for a large outdoor interceptor. Most Valley cities require cleaning before the trap is 25 percent full. We'll measure and recommend.
How often does my hood need cleaning?
NFPA 96 sets it: monthly for solid fuel, quarterly for high volume, semi-annually for most restaurants, annually for low volume. We'll tell you which applies.
Where does the grease go?
Trap waste goes to a licensed liquid waste facility and you get a disposal manifest. Cooking oil goes to a recycler.
Is cooking oil pickup really free?
Yes, with scheduled service. Used oil has resale value as recycled feedstock. If the market changes, we tell you in advance.
Are you licensed and insured?
Yes. Details are on our compliance page, and we'll send a certificate of insurance on request.
What if something backs up between visits?
Call 602-396-4931. Existing customers get priority for emergency pump-outs, usually same or next day.
How do I pay?
Invoice by email after each service, payable by card or ACH. Monthly billing is available for bundle customers.

Still have a question?

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